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Our impact
How everyday support at our Hubs adds up to real change for people, families, volunteers and the wider community.
1,600+
Local people supported
177,000+
Meals provided to people in need
2,600+
Hours contributed by volunteers
85%+
Would not otherwise have accessed the support they received
150+
Mobile Hub sessions delivered
3 visits a week
Regular Mobile Hub outreach visits
5 days a week
Our physical Community Hub is open
Since 2020
Supporting our local communities
20+
Tonnes of food redistributed
WHAT’S CHANGING
Nine outcomes we work towards
The outcomes agreed with The National Lottery Community Fund, our principal funder, shape how we measure the difference BLOT makes.
01
Reduced reliance on crisis support
People are less reliant on emergency food and crisis interventions.
02
Improved ability to manage day-to-day needs
People are better able to manage finances, housing and essential needs.
03
Improved confidence to navigate services independently
People are more confident accessing healthcare, welfare, employment and other support.
04
Increased digital confidence and access
People have better access to devices, connectivity and the skills needed to use digital services.
05
Improved mental wellbeing
People experience reduced stress and improved wellbeing through practical support and trusted relationships.
06
Reduced isolation and increased connection
People feel less isolated and more connected to their community.
07
Increased confidence and social skills for children and young people
Children and young people develop confidence and social connection through participation in safe, supportive activities.
08
Increased volunteer confidence and skills
Volunteers develop skills, confidence and opportunities to progress.
09
Increased peer support and community involvement
People become more involved in supporting others and participating in their community.
STORIES OF CHANGE
Behind the numbers
OUTCOME 6 · LESS ISOLATED
Volunteering at BLOT has given me something to get up for in the morning. I’ve gained confidence, learned new things and, most importantly, I feel valued and that I belong.
— Mary
OUTCOME 8 · VOLUNTEER SKILLS
I’d reached a point where I didn’t expect much help from services anymore. BLOT kept supporting me, and now I’m doing better and able to give something back by volunteering.
— Anonymous
OUTCOME 7 · YOUNG PEOPLE
It was difficult trying to understand everything and find the help I needed. At BLOT, someone took the time to help me access information in my own language and work through the forms.
— Anonymous
HOW WE KNOW
Evidence, not just activity
We only publish figures we can evidence through our own monitoring, attendance and service data.
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Service-use and attendance data
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Referral and successful engagement data
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Completed applications and practical tasks
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Digital access and usage data
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Repeat attendance
✓
Participant and volunteer feedback
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Partner feedback
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Case studies and individual stories
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Examples of reduced need for crisis support
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Examples of peer support and community participation
