HOME / PRIVACY NOTICE
Privacy notice
Last updated: 5 November 2026
HOME / PRIVACY NOTICE
Privacy notice
Last updated: 5 November 2026
In short
This page is a plain-English summary of our Privacy Notice (document D01). The full notice is the PDF you can download below. If anything here differs from the PDF, the PDF applies.
Who we are
BLOT is the trading name of Bugle Library of Things CIC (Company Number 12846276), 48a Fore Street, Bugle, St Austell, Cornwall, PL26 8PE. We are the “data controller” for the information we collect for our own services. Our Data Protection Lead is Harry Deacon. We are registered with the Information Commissioner’s Office (ICO); our registration number will be shown here as soon as it is issued.
What we collect
- Your name and contact details, and what you tell us when you ask for support, so we can help you.
- Details about volunteering, applications, events and partner work.
- Donations, orders and lottery entries. We take donations through the Charitable donation system and payments are processed by Stripe, so we never see or store your card details. The website keeps only a basic record of each donation (name, email address, amount and date) so we can send a receipt and deal with any refund.
- Optional monitoring answers, and photos, quotes and stories, only with your permission.
- Sensitive information (for example about your health) only where it is needed, and safeguarding information where someone may be at risk.
- Website information such as your cookie choices, as explained in our Cookie policy.
Why we use it
We use your information to provide support and keep the notes we need, to make referrals you ask for, to protect children and adults at risk, to run donations, orders and our lottery, to recruit and support staff and volunteers, to send newsletters you have opted in to, and to handle complaints and requests. The lawful bases we rely on are set out in section 4 of the full notice. You never have to sign up to a newsletter to get support.
Who we share it with
We share only what is needed: with a partner organisation when you ask us to, with safeguarding authorities, emergency services or the police where necessary, and with the providers that run our systems (Microsoft 365, Microsoft Dynamics, Mailchimp, SurveyMonkey and Stripe). Our accountants, David Jeffery & Co, handle payroll. Funders normally receive anonymised figures only.
How long we keep it
We keep records only for as long as we need them for their purpose and any legal requirements. Safeguarding records have their own safeguards. Website form submissions are emailed to hello@blotcic.org. The copy on the website itself is deleted instantly, the moment that email has been sent, so the website never keeps your details.
Your rights
You can ask to see, correct or delete your information, ask us to limit how we use it, object to some uses, or withdraw consent where we rely on it. Email hello@blotcic.org. We usually reply to these requests within one calendar month.
Questions or complaints
Contact Harry Deacon, our Data Protection Lead, at hello@blotcic.org or on 0800 009 6409. We acknowledge data protection complaints within 30 days and respond without undue delay. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
We review this notice at least once a year.
BLOT is the trading name of Bugle Library of Things CIC, a Community Interest Company registered in England and Wales. Company Number: 12846276. Registered Office: 48a Fore Street, Bugle, St Austell, Cornwall, PL26 8PE.
In short
This page is a plain-English summary of our Privacy Notice (document D01). The full notice is the PDF you can download below. If anything here differs from the PDF, the PDF applies.
Who we are
BLOT is the trading name of Bugle Library of Things CIC (Company Number 12846276), 48a Fore Street, Bugle, St Austell, Cornwall, PL26 8PE. We are the “data controller” for the information we collect for our own services. Our Data Protection Lead is Harry Deacon. We are registered with the Information Commissioner’s Office (ICO); our registration number will be shown here as soon as it is issued.
What we collect
- Your name and contact details, and what you tell us when you ask for support, so we can help you.
- Details about volunteering, applications, events and partner work.
- Donations, orders and lottery entries. We take donations through the Charitable donation system and payments are processed by Stripe, so we never see or store your card details. The website keeps only a basic record of each donation (name, email address, amount and date) so we can send a receipt and deal with any refund.
- Optional monitoring answers, and photos, quotes and stories, only with your permission.
- Sensitive information (for example about your health) only where it is needed, and safeguarding information where someone may be at risk.
- Website information such as your cookie choices, as explained in our Cookie policy.
Why we use it
We use your information to provide support and keep the notes we need, to make referrals you ask for, to protect children and adults at risk, to run donations, orders and our lottery, to recruit and support staff and volunteers, to send newsletters you have opted in to, and to handle complaints and requests. The lawful bases we rely on are set out in section 4 of the full notice. You never have to sign up to a newsletter to get support.
Who we share it with
We share only what is needed: with a partner organisation when you ask us to, with safeguarding authorities, emergency services or the police where necessary, and with the providers that run our systems (Microsoft 365, Microsoft Dynamics, Mailchimp, SurveyMonkey and Stripe). Our accountants, David Jeffery & Co, handle payroll. Funders normally receive anonymised figures only.
How long we keep it
We keep records only for as long as we need them for their purpose and any legal requirements. Safeguarding records have their own safeguards. Website form submissions are emailed to hello@blotcic.org. The copy on the website itself is deleted instantly, the moment that email has been sent, so the website never keeps your details.
Your rights
You can ask to see, correct or delete your information, ask us to limit how we use it, object to some uses, or withdraw consent where we rely on it. Email hello@blotcic.org. We usually reply to these requests within one calendar month.
Questions or complaints
Contact Harry Deacon, our Data Protection Lead, at hello@blotcic.org or on 0800 009 6409. We acknowledge data protection complaints within 30 days and respond without undue delay. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
We review this notice at least once a year.
BLOT is the trading name of Bugle Library of Things CIC, a Community Interest Company registered in England and Wales. Company Number: 12846276. Registered Office: 48a Fore Street, Bugle, St Austell, Cornwall, PL26 8PE.