HOME / TERMS OF USE
Terms of use
Last updated: 3 November 2026
HOME / TERMS OF USE
Terms of use
Last updated: 3 November 2026
In short
This page summarises our Website Terms of Use (document W01). The full terms are the PDF below. Purchases of goods, tickets and paid services are also covered by our Online Sales and Services Terms (document W02), which you can download too. If this summary and a PDF differ, the PDF applies.
About BLOT
This website is run by Bugle Library of Things CIC, trading as BLOT, Company Number 12846276, 48a Fore Street, Bugle, St Austell, Cornwall, PL26 8PE. Contact hello@blotcic.org or Freephone 0800 009 6409. By using this website you agree to these terms. Nothing in them takes away your legal rights or your access to support.
Not an emergency service
This website and its forms are not monitored around the clock. If someone is in immediate danger, call 999. For urgent medical advice that is not life-threatening, NHS 111 may help. Information on this site is general and is not clinical, legal or regulated financial advice.
Using the site responsibly
You are welcome to use and share our public pages for personal, educational and community purposes. Please do not interfere with the site’s security, submit unlawful or abusive content, pretend to be someone else, or collect personal data for spam. We may restrict access or remove content where we need to.
Our support directory and links
We do our best to keep our support directory and our links useful, but other organisations change their services. Please confirm important details with them directly. A listing or link is not an endorsement.
Donations
Donations are voluntary and processed by Stripe. We offer one-off and monthly giving. Before you confirm a monthly gift we show the amount, how often it is taken and how to cancel. You can cancel at any time by following those instructions or emailing hello@blotcic.org. BLOT is a Community Interest Company, not a registered charity, so donations are not eligible for Gift Aid. If you think a donation was made by mistake or without authority, contact us with the date, amount and payment reference (never your full card details) and we will look into it fairly.
Forms and contacting us
You can use our forms to ask for support, make an enquiry, give feedback or make a complaint. Sending a form does not guarantee an appointment or a particular response time. Your information is handled as described in our Privacy notice. Complaints follow our Complaints policy, and safeguarding concerns are passed on straight away.
Copyright and photos
Site content, design, photos and branding belong to BLOT or its licensors unless we say otherwise. You may share public information for non-commercial community purposes with attribution, and link to our pages. This does not cover third-party photos, artwork or logos, or using BLOT’s branding to suggest endorsement. Photos of people are used with their written consent, so please do not reuse them. Easy read pictures are from easy on the i, Leeds and York Partnership NHS Foundation Trust.
Availability and liability
The site may be interrupted for maintenance and content may change. We do not exclude liability for fraud, for death or personal injury caused by negligence, or for anything else the law does not allow us to exclude. Your statutory consumer rights are not affected.
Changes and law
The Board reviews these terms every year, and we publish the current version and its date on this page. The terms are governed by the law of England and Wales, subject to the protections that apply to visitors and consumers.
BLOT is the trading name of Bugle Library of Things CIC, a Community Interest Company registered in England and Wales. Company Number: 12846276. Registered Office: 48a Fore Street, Bugle, St Austell, Cornwall, PL26 8PE.
In short
This page summarises our Website Terms of Use (document W01). The full terms are the PDF below. Purchases of goods, tickets and paid services are also covered by our Online Sales and Services Terms (document W02), which you can download too. If this summary and a PDF differ, the PDF applies.
About BLOT
This website is run by Bugle Library of Things CIC, trading as BLOT, Company Number 12846276, 48a Fore Street, Bugle, St Austell, Cornwall, PL26 8PE. Contact hello@blotcic.org or Freephone 0800 009 6409. By using this website you agree to these terms. Nothing in them takes away your legal rights or your access to support.
Not an emergency service
This website and its forms are not monitored around the clock. If someone is in immediate danger, call 999. For urgent medical advice that is not life-threatening, NHS 111 may help. Information on this site is general and is not clinical, legal or regulated financial advice.
Using the site responsibly
You are welcome to use and share our public pages for personal, educational and community purposes. Please do not interfere with the site’s security, submit unlawful or abusive content, pretend to be someone else, or collect personal data for spam. We may restrict access or remove content where we need to.
Our support directory and links
We do our best to keep our support directory and our links useful, but other organisations change their services. Please confirm important details with them directly. A listing or link is not an endorsement.
Donations
Donations are voluntary and processed by Stripe. We offer one-off and monthly giving. Before you confirm a monthly gift we show the amount, how often it is taken and how to cancel. You can cancel at any time by following those instructions or emailing hello@blotcic.org. BLOT is a Community Interest Company, not a registered charity, so donations are not eligible for Gift Aid. If you think a donation was made by mistake or without authority, contact us with the date, amount and payment reference (never your full card details) and we will look into it fairly.
Forms and contacting us
You can use our forms to ask for support, make an enquiry, give feedback or make a complaint. Sending a form does not guarantee an appointment or a particular response time. Your information is handled as described in our Privacy notice. Complaints follow our Complaints policy, and safeguarding concerns are passed on straight away.
Copyright and photos
Site content, design, photos and branding belong to BLOT or its licensors unless we say otherwise. You may share public information for non-commercial community purposes with attribution, and link to our pages. This does not cover third-party photos, artwork or logos, or using BLOT’s branding to suggest endorsement. Photos of people are used with their written consent, so please do not reuse them. Easy read pictures are from easy on the i, Leeds and York Partnership NHS Foundation Trust.
Availability and liability
The site may be interrupted for maintenance and content may change. We do not exclude liability for fraud, for death or personal injury caused by negligence, or for anything else the law does not allow us to exclude. Your statutory consumer rights are not affected.
Changes and law
The Board reviews these terms every year, and we publish the current version and its date on this page. The terms are governed by the law of England and Wales, subject to the protections that apply to visitors and consumers.
BLOT is the trading name of Bugle Library of Things CIC, a Community Interest Company registered in England and Wales. Company Number: 12846276. Registered Office: 48a Fore Street, Bugle, St Austell, Cornwall, PL26 8PE.